Tuesday, March 30, 2010

Trying to deal with reality II (updated)


I received an e-mail today.

Från: no-reply@secondlife.com [mailto:no-reply@secondlife.com]


Skickat: den 30 mars 2010 12:24

Till: x@x.se

Ämne: Ticket #4051-xxxxxxxxxx: Closed (Ramifications of SL partners passing)

Ticket has been closed

Comment(s): Hello Bock

Firstly I would like to pass on my condolences for the passing of Ars, and I hope the following information is of use to you.

With this situation there are a number of legal issues that come into play, and I have included the information relevant below:

Our privacy policies disallow sharing information about accounts with someone other than the account holder, except as required by law.

From Section 2.4 of the Second Life Terms of Service: You may not transfer your Account to any third party without the prior written consent of Linden Lab; notwithstanding the foregoing, Linden Lab will not unreasonably withhold consent to the transfer of an Account in good standing by operation of valid written will to a single natural person, provided that proper notice and documentation are delivered as requested by Linden Lab.

To access an account in the event of the account holder's death, we will need
-a copy of the death certificate
-a copy of the will
-real-life ID from the beneficiary
-a letter from the beneficiary stating that they wish to close down the account or assume control of the account and its content (this includes responsibility for fees and estate ownership).

The beneficiary, if they do not have a Second Life account, should sign into secondlife.com, access the support portal and submit a ticket as a guest. A scanned copy of all the requested information may be attached to the ticket, or these documents may be faxed to 415-243-9045, attn: Legal Department.

I hope this information can assist you, and again pass on my sympathy for your loss.

Best regards

Belinda
Concierge Team Coordinator.

..........................

There is no will, thats the problem - or I would not have contacted them in the first place.

This is totally confusing!

I am asking Linden Lab to grant me the privilege of paying them 295 USD a month to keep my home and memories of the good times with Ars and also to save them any other inconvenience!

All I want from Linden Lab is the possibility to pay the tier for the sim Southern Charm on behalf of the avatar Ars Northmead, so that that avatar can retain ownership. I do not mind if my darling Ars remains the official owner of our sim. I do not want or need access to Ars account or the rest of his other property in SL.

6 comments :

  1. nä det e ju det som är problemet de ska alltid göra det så jävla svårt:(

    ReplyDelete
  2. Åhh .. Bock !!! :( .. Detta är ju inte KLOKT!! ..
    Det kunde ju räcka med att hans familj skickar in ett bevis på att han avlidit !!
    .. LL VET ju hur länge ni varit partners så de borde ju kunna fatta att du vill bo kvar och få tillgång till hans saker och er sim !!

    Lilla gubben vad jag lider med dig .. :(

    Kram !!

    ReplyDelete
  3. jag skickar ett nc. med lite info ..vet ej om det hjälper dej det minsta..
    Så jobbigt detta Bock!

    ReplyDelete
  4. Det finns inte ord att säga om detta...man blir bara så uppgiven och förbannad över hur illa det hanteras.
    Vi lider alla med dig Bock och hoppas på en lösning. Kram/ Loo

    ReplyDelete
  5. Dom är i händerna på sina förbannade advokater som allt annat i USA :(

    ReplyDelete

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