Trying to deal with reality III (glimpse of hope)

After receiving the e-mail from Linden Lab on March 30th 2010 I reopened the ticket with this comment:

There is no will, thats the problem - or I would not have contacted them in the first place.

This is totally confusing!

I am asking Linden Lab to grant me the privilege of paying them 295 USD a month to keep my home and memories of the good times with Ars and also to save them any other inconvenience!

All I want from Linden Lab is the possibility to pay the tier for the sim Southern Charm on behalf of the avatar Ars Northmead, so that that avatar can retain ownership. I do not mind if my darling Ars remains the official owner of our sim. I do not want or need access to Ars account or the rest of his other property in SL.

 

 

Later the same day I added this to my ticket:

 

I have also now sent an e-mail to Ars/Dougs RL family asking them to send you his death certificate and a message concerning Doug´s estates position in this matter.

 

It will hopefully reach you soon.

..................

The same day I also sent a note card to M Linden, the CEO of Linden Lab Mark Kingdons avatar in SL, (with a copy to Belinda Linden) summarizing in a more orderly fashion - than in the ticket - what had happened.

Today I received another e-mail (I cannot understand why it did not show up in my inbox this morning at 5 am my time, when I last checked it...it must have been stuck in cyberspace somehow)


Från: no-reply@secondlife.com [mailto:no-reply@secondlife.com]

Skickat: den 1 april 2010 23:04
Till: x@x.se
Ämne: Ticket #4051-xxxxxxx: Customer Posted a Comment (Ramifications of SL partners passing)

Requested Information: Hi Bock

Apologies for the delay in responding to you, I was discussing this further with our management team to see if there were any other solutions we could offer. Unfortunately at this stage there arent, but I have forwarded to our legal team your latest notification about contact with the family of Ars/Doug, and I hope that we will be able to resolve this in a speedy fashion for you.

I will keep this ticket open so that you can communicate with us here should you need to.

The Postal address for our legal team is:
Linden Research, 945 Battery Street, San Francisco, CA 94111, Attention: General Counsel.

best regards

Belinda
Concierge Team Coordinator

.....

At the moment I am totally falling in love with Belinda Linden! This was a glimpse of hope that I was sorely in need of.